FAQ(Frequently asked questions) is designed to help the customers to understand ga-sale better, and to finish the transaction smoothly. It can also settle some questions and worries for our dear customers. After so many years of contact with customer, we know what the customers worry and concern. So we design FAQ to help you. Or if there is something not written here, please contact live help, the customer service will offer you the help.
About ga-sale.com
How to purchase an account from ga-sale?
Step 1. Select your game: To purchase an account from ga-sale.com, first select your game. Step 2. Browse Accounts: you can choose to browse the full account selection or clarify
your search using the advanced search function. Using the search function is convenient, as
there can be many hundreds of accounts available at any given time. Step3.Make Purchase: If a suitable account has been selected, click the button.Then entering payment information and a few contact details. Step4.After you purchase the account, come to our 7/24 live chat to complete the purchase. Step5.Transfer of Ownership: The final step in the account purchase process is transfer of the account details and ownership. Congratulations on your purchase and best of luck gaming!
If I buy an account, how long does it take to complete the order?
Purchase orders are normally completed within 30 minutes.
How do I know what expansions an account has enabled?
At the moment the only way to verify what expansions an account has enabled is by visiting our live chat and directly asking a Customer Support Representative. There is a function in the works to better record and communicate this particular account metric.
Are there discounts for larger orders?
Yes, please contact us via Live Help to discuss a bulk discount.
Can I give you game currency instead of cash for an account?
At the moment we do not accept in game currency instead of cash.
Why do you want to call me to confirm the information?
We would like to take every possible step to protect our clients¡¯ information as well as the integrity of ga-sale.com. The phone checking ensures the safety of the transaction and strong connection between our clients and the website.Selling accounts.
Why do your prices change so frequently?
We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.
Can I transfer a character I purchase to another server?
Sometimes. It largely depends on the game, but it is possible to transfer characters between servers in games such as EverQuest and World of Warcraft.
What should I do once I have received the account details?
Once you have completed an account purchase, you shall come to our live help to finish the trade, then the account¡¯s user name, password, secret answer ,char name and original login phone number will be sent immediately. The email address attached to the account will be available for alteration seven days after the purchase, to ensure quality assurance. To complete the email change after the waiting period, visit our live help and our customer service agents will assist you.
When can you change the email in the account?
We can help you to change the email in the account 7 days after you buy it. You should come to our live help after 7 days. Then we can finish the last procedure to change the email to you. If you fail to ask for the email-changing, you will be responsible for the safety for your account.
